Opti' plans in detail

Monthly or yearly

Starter and Pro are paid monthly or yearly. Yearly, two months are free: you pay for ten months and get twelve.

Monthly, you stay free: you stop whenever you want, and your plan runs until the end of the paid month. Yearly, you pay once, save two months, and do not think about it for twelve months. Either way, you can move to Pro along the way without losing what you have already paid.

The year can be paid by card, by bank transfer, on quote or by mobile money. With mobile money, you can also prepay 3 months, or 6 months with one month free.

What 100% means

OptiBot, Opti Academy and the questions you ask your data are measured in weekly usage, shown as a percentage in your profile and reset every Monday. Starter is the benchmark: 100%. Pro and Premium give 600%, six times Starter.

As a guide: one question to OptiBot is on average about 1% of the Starter week. Deliverables do not count towards the week: they are counted separately, one per generation.

If your week runs out before Monday, a usage bonus takes over, as a one-off payment, with no expiry date: see pricing, see pricing or see pricing depending on its size.

A typical month

With Starter

You generate the questionnaire for your next survey, send it to KoboToolbox and launch the collection, with no cap on responses. Every week, you ask OptiBot your method questions, review an indicator, prepare a meeting. Next month, your deliverable may be the report.

With Pro

You run three missions end to end: terms of reference, questionnaire, collection, focus group, analysis and report, linked in Mission Mode. Your colleagues read or edit the projects you share with them, and you assign them missions. An extra mission can be added one at a time, at see pricing, with volume discounts.

To equip a whole team, Pro seats are paid in one go, for a year, and you assign them to your colleagues. From 5 seats, each one costs 10% less: Pro seats.

With Premium

Everything Pro does, with OptIA, the private AI, for data an organisation does not want to entrust to a shared service. Premium is set up with you, on quote.

OptIA, Premium's private AI

Some data must never leave the circle of those who collect it: testimonies of gender-based violence, medical data, protection information, complaints received through a feedback mechanism. With a general-purpose AI hosted by a provider, it leaves that circle. With OptIA, it does not.

• A private, dedicated server. Your analyses run on infrastructure shared with no one, without going through any third-party AI provider.
• No log of your requests. Everything is processed in memory, then purged after each request: nothing is written, nothing is kept on the server.
• Your conversations stay with you. They are stored on your machine, never on our servers.
• Encrypted exchanges, with TLS 1.3 and AES-256, at a SOC 2 Type II certified host.

OptIA is used in OptiBot and in Opti's tools, like the usual AI: only the place where the computing happens changes. Our approach to AI and data is detailed on the page Ethical AI and data.

Changing plans

You can move to Pro at any time, without losing what you have already paid. By card, what is left of your Starter period is deducted from the price of Pro. On quote, by bank transfer or by mobile money, Pro opens straight away and what is left of your Starter is added to your Pro period. Moving back to a lighter plan takes effect at the end of the paid period. Either way, your deliverables stay in your workspace.

Without a plan, each deliverable can also be bought on its own, as a one-off payment: a questionnaire or a report for see pricing.

Paying

• By card: monthly or yearly, renewed automatically. A reminder is sent one week before each renewal.
• By bank transfer: every plan and every bonus can also be paid by bank transfer, without going through a quote. The invoice is produced directly from the pricing page, payable within 30 days. The transfer is matched automatically: your plan opens as soon as it arrives, with no automatic renewal.
• By mobile money: prepaid for 1, 3, 6 or 12 months (6 months: one month free; 12 months: two months free), never renewed on its own. The operator's fees are added and shown before you confirm.

The quote, for an organisation

An organisation rarely commits to an expense without a supporting document. The quote is made for that, and it commits you to nothing: requesting one triggers no payment.

• You generate it yourself, from the pricing page or from the Subscription tab of your profile: your organisation's billing details, the annual plan and the bonuses you want. The PDF is issued immediately, in the organisation's name, valid for 90 days.
• It carries a code, such as OPTI-A7K3-MN29. The person who pays is almost never the one who requested the quote: your finance department enters this code on the pricing page, finds the quote and pays it, by bank transfer or by card, without needing an Opti' account.
• The equivalent in local currency is printed under the total, where a finance department looks for it.
• The invoice is only issued on payment, and the plan opens automatically on your account. A quote left unanswered leaves no debt behind and expires on its own.
• No automatic renewal: the following year, a new quote, approved by your finance department.

For a team, the page Opti' for teams explains how to work together and how to present Opti' to your organisation.